FUJITSU 5y On-Site 2BD for C740 C620
Brand: Fujitsu Technology
SKU: FSP:GB5S10Z00NDDT7
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NOTE: The information below is provided for your convenience only; the accuracy of the specifications cannot be guaranteed. However, if necessary, please check with us before purchasing. Data provided by 1 World Sync.
General
License quantity
1 license(s)
Number of years
5 year(s)
Service time (hours x days)
9x5
Type
On-site
Fujitsu Support Pack, 5-Year, On-Site Service, Second Business Day Response, 9 hours a day x 5 days per week. License quantity: 1 license(s), Number of years: 5 year(s), Service time (hours x days): 9x5, Type: On-site
https://www.fujitsu.com/global/
Fujitsu Support Pack and ServiceContract Software
In addition to its cutting-edge products, Fujitsu offers standardized Product Support Services that are sold at the point of sale or any time during product life cycle.
Fujitsu offers support for Fujitsu and Partner branded software products. It comprises the diagnosis of software incidents, the provision of workarounds and/or the right to receive error corrections, updates and upgrades, as applicable. Software support is provided remotely. The availability of error corrections, updates and upgrades as well as the right to receive them depends to the lifecycle policy of the respective licensor and is detailed in the software-specific Technical Appendix to the data sheet.
Fujitsu Support Pack is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 8 years. Before expiry, the service period can be extended by purchasing a corresponding follow-on Support Pack."
On-site services
The reported fault is analyzed and the diagnosed technical problem is solved, if possible via remote access. If this is not possible, an on-site service engineer will be sent. If a hardware component fails, the operational readiness will be restored by replacing or repairing the faulty part. The spare parts used are new or as-new. The replaced parts become the property of Fujitsu or of the commissioned authorized service partner.
Service time
9x5 - Local business days and local business hours except legal public holidays
Fujitsu Support Pack and ServiceContract Software
In addition to its cutting-edge products, Fujitsu offers standardized Product Support Services that are sold at the point of sale or any time during product life cycle.
Fujitsu offers support for Fujitsu and Partner branded software products. It comprises the diagnosis of software incidents, the provision of workarounds and/or the right to receive error corrections, updates and upgrades, as applicable. Software support is provided remotely. The availability of error corrections, updates and upgrades as well as the right to receive them depends to the lifecycle policy of the respective licensor and is detailed in the software-specific Technical Appendix to the data sheet.
Fujitsu Support Pack is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 8 years. Before expiry, the service period can be extended by purchasing a corresponding follow-on Support Pack."
On-site services
The reported fault is analyzed and the diagnosed technical problem is solved, if possible via remote access. If this is not possible, an on-site service engineer will be sent. If a hardware component fails, the operational readiness will be restored by replacing or repairing the faulty part. The spare parts used are new or as-new. The replaced parts become the property of Fujitsu or of the commissioned authorized service partner.
Service time
9x5 - Local business days and local business hours except legal public holidays
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