POLY MDA524 QD Smart switches
USB-C (212174-01) (USB-C switch PC / landline phone)
Brand: Poly
SKU: 212174-01
£102.26
Price excl. VAT
£122.71
Price incl. VAT
Out of stock
Do you have any question about this product? Click here to contact our pre-sales consultant and make the right purchase.
Buy with confidence: honest stock, fair trade terms
Better prices with correct stock availability, and secure payments with full transparency.
- Aggregated live stock: availability shown is the combined aggregated stock of our warehouses and partner distributors, updated in real time. If it says available, it is available.
- No charge until confirmed: your payment is only reserved at checkout and is charged once your item is secured.
- 24-hour free cancellation: changed your mind? Cancel within 24 hours and the reserved payment is released in full.
- Stock sold out? Full refund: if an item becomes unavailable after you order, we cancel and release or refund 100% of your payment.
- From Our Warehouse to Your Door. every order is checked, packed at our warehouses and dispatched with DHL Express, UPS or FedEx as DDP – No customs or duties to pay. No hidden charges
- Fair cancellation and return terms: for late cancellations or returns of expensive, special-order items without a fault, a fee of up to 5-10% may apply, covering only actual shipping and handling costs to sustain our business. Faulty items and RMA cases are never charged. No late-payment fees, no interest ever. Full terms
NOTE: The information below is provided for your convenience only; the accuracy of the specifications cannot be guaranteed. However, if necessary, please check with us before purchasing. Data provided by 1 World Sync.
General
Product type
USB audio processor
Weight
140 g
Product colour
Black
POLY MDA524 QD. Product type: USB audio processor. Weight: 140 g. Product colour: Black
| Estimate Gross Weight | 0.325 |
|---|
https://www.plantronics.com/us/en/product/mda500-qd?skuId=PPM-01396
MDA500 QD Series of audio processors seamlessly integrate mixed-call environments for an improved customer experience, feature easy-to-use call controls and improves Customer Service Representatives (CSRs) training.
AGENTS HANDLE MORE CALLS FASTER
When mixed call environments are integrated seamlessly, CSRs switch easily between desk phone and softphone calls to serve more customers, whether from PC or Mac. Calls are clearer with echo and noise cancellation, Noise @ Work, Anti-Startle and G616 compliance that reduces strain on agents and allows customers to hear and be heard. The customer experience is further enhanced with advanced audio channel mixing that includes agent greeting, call recording, voice notes and streaming audio, all configurable in Plantronics Hub software.
MAKE CUSTOMER CONVERSATIONS COUNT
CSRs can't provide great customer service when they're focused on making their equipment work. MDA500 QD Series smart audio processors make connecting to and switching between call sources easy with an electronic hook switch (EHS), available as an accessory, for desk phones, and answer, end and mute controls. The Plantronics Quick Disconnect (QD) interface allows CSRs to move from one system and quickly connect to another for a seamless workflow.
PROACTIVE AGENT DEVELOPMENT AND ASSET MANAGEMENT
MDA500 QD Series smart audio processors support Plantronics Manager Pro ΓÇösubscription requiredΓÇöso managers can be alerted to potential issues. Once alerted, managers can take advantage of training opportunities for continuous improvements to call quality that enhance customer experiences. Plantronics Manager Pro also enables IT to monitor, track and manage audio device deployment and system performance from the cloud. IT can easily push firmware upgrades, track headset usage and adoption, and identify potential conflicts and acoustic events to increase value and ROI from your headset investment.
MDA500 QD Series of audio processors seamlessly integrate mixed-call environments for an improved customer experience, feature easy-to-use call controls and improves Customer Service Representatives (CSRs) training.
AGENTS HANDLE MORE CALLS FASTER
When mixed call environments are integrated seamlessly, CSRs switch easily between desk phone and softphone calls to serve more customers, whether from PC or Mac. Calls are clearer with echo and noise cancellation, Noise @ Work, Anti-Startle and G616 compliance that reduces strain on agents and allows customers to hear and be heard. The customer experience is further enhanced with advanced audio channel mixing that includes agent greeting, call recording, voice notes and streaming audio, all configurable in Plantronics Hub software.
MAKE CUSTOMER CONVERSATIONS COUNT
CSRs can't provide great customer service when they're focused on making their equipment work. MDA500 QD Series smart audio processors make connecting to and switching between call sources easy with an electronic hook switch (EHS), available as an accessory, for desk phones, and answer, end and mute controls. The Plantronics Quick Disconnect (QD) interface allows CSRs to move from one system and quickly connect to another for a seamless workflow.
PROACTIVE AGENT DEVELOPMENT AND ASSET MANAGEMENT
MDA500 QD Series smart audio processors support Plantronics Manager Pro ΓÇösubscription requiredΓÇöso managers can be alerted to potential issues. Once alerted, managers can take advantage of training opportunities for continuous improvements to call quality that enhance customer experiences. Plantronics Manager Pro also enables IT to monitor, track and manage audio device deployment and system performance from the cloud. IT can easily push firmware upgrades, track headset usage and adoption, and identify potential conflicts and acoustic events to increase value and ROI from your headset investment.
0.0
0 review(s)
In the building · Real shipments · Real operations
Goods in. Goods out. Real Tech, Moving Daily.
A snapshot of the technology we receive, handle, pack and dispatch. These images are captured on site or at customer locations — not from a stock library.
